Refund policy

At Chikan Bazar Industries, we are committed to delivering high quality handcrafted Chikankari garments that embody heritage, artistry, and uncompromising quality. Each piece is thoughtfully created by skilled artisans, and as such, slight variations in embroidery, color, or texture are a natural and celebrated part of the handmade process.

Please read our Return & Refund Policy carefully before placing your order.

All Sales Are Final

Due to the delicate nature of our products and the intricacy of the craftsmanship involved, we do not accept returns, offer refunds, or provide exchanges for any products sold through our website.

By completing a purchase with us, you acknowledge and accept the terms of this policy.

Product Quality & Handcrafted Variation

Each item in our collection is individually hand-embroidered, which makes every piece unique. Minor differences in threadwork, pattern placement, or color tone are not considered defects. These variations reflect the authenticity and artisanal nature of our Chikankari work.

We encourage customers to thoroughly review product descriptions, sizing charts, and images before placing an order. If you have any questions or need assistance in choosing the right piece, please reach out to us at [your email address] prior to completing your purchase.

Damaged or Incorrect Items

While all items are carefully quality-checked before dispatch, if you receive an item that is damaged in transit or not what you ordered, please contact us within 48 hours of delivery at [your email address]. Kindly include the following in your email:

  • Your order number

  • A brief description of the issue

  • Clear photographs of the item and packaging

Our team will assess the case and get back to you with the appropriate next steps. Please note that claims made after 48 hours of delivery may not be eligible for review.

Custom Orders

Custom-made or made-to-order garments are created especially for you, based on your selected specifications. These orders are also non-returnable and non-refundable, and once confirmed, cannot be canceled or modified.

Contact Us

If you have any questions regarding this policy or need further support before placing your order, please don’t hesitate to contact us at:

📧 chikanbazar11@gmail.com
📞 +91-7080420500

We are here to help you make a confident and informed purchase.