Shipping policy
Shipping Policy
At Chikan Bazar Industries, we are proud to offer handcrafted Chikankari garments, made with precision, care, and centuries-old artistry. Each piece is delicately embroidered by skilled artisans, and we ensure that your order is delivered to you with the same attention to detail that goes into its creation.
Please take a moment to read our shipping policy before placing your order.
Order Processing Time
All of our products are handcrafted, and many are made to order. As such, processing times may vary depending on the complexity of the piece and order volume.
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Ready-to-ship items: Dispatched within 3–5 business days
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Made-to-order/custom items: May take 10–21 business days (or as mentioned on the product page)
Processing times do not include weekends or public holidays.
Domestic Shipping (Within [Your Country])
We offer standard and express shipping options across INDIA.
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Standard Shipping: Estimated delivery within 5–7 business days after dispatch
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Express Shipping (if available): Estimated delivery within 2–4 business days after dispatch
Shipping Charges will be calculated at checkout based on your location and the weight of your order.
International Shipping
We ship worldwide to most countries via reliable courier partners.
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International Delivery Time: Typically 7–15 business days, depending on destination and customs clearance
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Shipping Charges: Calculated at checkout based on destination and package weight
Please Note: Any customs duties, import taxes, or additional charges imposed by the destination country are the responsibility of the customer.
Tracking Your Order
Once your order has been shipped, you will receive an email with your tracking number and a link to track your package in real-time. If you do not receive a tracking email within the expected processing timeframe, please contact us at chikanbazar11@gmail.com.
Delays & Exceptions
While we strive to deliver all orders on time, unforeseen delays due to weather, courier issues, public holidays, or customs inspections may occur. We appreciate your patience and understanding in such cases.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate at the time of checkout. We cannot be held responsible for delays or non-delivery due to incorrect or incomplete address details.
If you need to correct your shipping information after placing an order, contact us at chikanbazar11@gmail.com as soon as possible. We can only make changes before the order has been shipped.
Questions or Assistance
If you have any questions regarding shipping, delivery timelines, or tracking your order, please reach out to us at:
📧 chikanbazar11@gmail.com
📞 +91-7080420500
Our support team is here to assist you Monday to Friday, 10 AM to 6 PM (IST)